Shipping & Packaging (please read)
We have a few shipping options for you to choose from at checkout and have kept prices as low as possible. We ship throughout NZ and Australia, and to some international destinations on request.
These are the prices for everyday-sized orders:
Within New Zealand Courier Post Tracked - Urban $5.00
Within New Zealand Courier Post Tracked - Rural Delivery $8.90
We offer free New Zealand shipping for orders $100 and over
In New Zealand deliveries are made within a few days of your order.
To Australia (NZ Post International Air Small Parcel Not Tracked) $10.00
To Australia (NZ Post Courier Tracked) $30.00
We offer free Australian shipping (NZ Post International Air Small Parcel Not Tracked) for orders $150 and over
Standard deliveries to Australia will generally take around 10 working days or so (longer at peak times). Sometimes parcels are inexplicably held by your local AusPost agency, so it pays to check there if you are waiting a longer than anticipated time. Because International Air Small Parcels are not tracked, you'll only get a dispatched notification and not further delivery details. There's a bit of patience needed all round, especially in holiday seasons.
NZ Post Courier Tracked parcels to Australia have a 2 - 6 day delivery window following confirmation of uplift.
As an example for other destinations, below are the likely costings but please email me email@example.com and I'll work out your specific costs.
USA, Canada, UK, France (NZ Post International Air Small Parcel Not Tracked, order value up to $250NZD, sent at buyer's risk and local customs fees if any are buyer's responsibility) $30.00
USA, Canada, UK, France (NZ Post Courier Tracked, order value up to $250NZD, sent at buyer's risk and local customs fees if any are buyer's responsibility) $65.00
If you are from beyond the identified shores, email me and I'll will work out the price for your destination if it's possible.
If you have a greater than household sized order planned or for some reason you need a different arrangement contact me firstname.lastname@example.org
Like the product, its packaging is simple and sensible.
After the Stainless Steel Block Docks arrive South from our New Zealand manufacturer I engage the services of the crew at Southland disAbility Enterprises to make their final preparations for sale. The team do a great job, and I really love being able to support them in my own small way. Very occasionally something might go awry. In that instance just drop me a note and I'll sort it. Each Stainless Steel Block Dock gets matched with a suction cup, wrapped in paper and packed in an embossed kraft box (no printing). Wherever possible I fit two Block Docks in each box. If you need one per box please state in the order notes.
Aluminium Block Docks (the coloured ones) come nude (no wrapping) in the box with a suction cup. The wrapping has no real duty since they have a very hard-wearing surface and won't scratch each other when there's two in a box - which there will be unless requested otherwise in the order notes. If you need them wrapped inside note that too, otherwise everything comes nude.
The Block Dock box is designed to cope with some moisture so you can use it as storage for quick trips if you like (bearing in mind it won't stand up to those rigours forever).
The Block Dock box(es) come to you in a certified home compostable trackpak sized to suit. Our labels aren't yet compostable unfortunately - so they need to be cut from the trackpak before composting it. We get our bags from R3Pack and they have the icon for Home Compostable AS5810 ABAP20001 on them. They are plastic free and cannot be recycled. If you don't have a home compost system, please can you ask a friend or neighbour who does.
Only your products will be in your shipment. All other information is on the website and you are welcome to email me with questions and feedback. Your order will be confirmed by email and its shipping info will be notified (tracked in NZ but not tracked in standard shipping for Australia).
Our supporting information is easily accessed online so please check it out - before and again after you buy if you need to.
Please message or email me with feedback or questions. All is welcomed.
Thank you for using bars and ordrering Block Docks to store them. I'd love to see your review on our website and a pic of your Block Dock on location. Please send one here when you're ready.