Shipping & Packaging (please read)
FREE NEW ZEALAND AND AUSTRALIA SHIPPING FOR ORDERS $120 AND OVER
We have a few shipping options for you to choose from at checkout and have kept prices as low as possible.
We ship throughout NZ and Australia.
We recently added shipping options for orders up to NZ$250 for USA, Canada, UK and France. We have tracked and not tracked options. Neither include local customs fees if any (buyer's responsibiity) and are sent at the buyer's risk.
If you are from beyond those shores, email me and I'll will work out the price for your destination if it's possible.
These are the prices for everyday-sized orders:
Courier Post Tracked - Urban $5.00
Courier Post Tracked - Rural Delivery $8.90
We offer free New Zealand and Australia shipping for orders $120 and over
Australia (NZ Post International Air Small Parcel Not Tracked) $10.00
Australia (NZ Post Courier Tracked) $30.00
USA, Canada, UK, France (NZ Post International Air Small Parcel Not Tracked, order value up to $250NZD, sent at buyer's risk and local customs fees if any are buyer's responsibility) $30.00
USA, Canada, UK, France (NZ Post Courier Tracked, order value up to $250NZD, sent at buyer's risk and local customs fees if any are buyer's responsibility) $65.00
If you have a greater than household sized order planned or for some reason you need a different arrangement contact me firstname.lastname@example.org before placing your order.
Like the product, its packaging is simple and sensible.
After the Stainless Steel Block Docks arrive South from our New Zealand manufacturer I engage the services of the crew at Southland disAbility Enterprises to make their final preparations for sale. The team do a great job, and I really love being able to support them in my own small way. Very occasionally something might go awry. In that instance just drop me a note and I'll sort it. Each Stainless Steel Block Dock gets matched with a suction cup, wrapped in paper and packed in an embossed kraft box (no printing).
Aluminium Block Docks (the coloured ones) come in the box with a suction cup, wrapped in tissue until Christmas and after that they'll be packed nude. The wrapping has no real duty since they have a very hard-wearing surface and won't scratch each other if there's two in a box. In the interests of not making waste (even if actually biodegradable), I'll be ditching the individual wrap for these ones. If it honestly matters to you then drop me a note in your order and I'll wrap it before popping in the box. For me, nude is the new black wherever it can be!
The Block Dock box is designed to cope with some moisture so you can use it as storage for quick trips if you like (bearing in mind it won't stand up to those rigours forever).
Where I can I'll usually fit two Block Docks in one box but if you particularly want one per box please let me know in your order or by email. Through November - December I'll automatically do one per box (except for the Duos). So you can add your gift tag and your wrapping is done!
The Block Dock box(es) then go in a certified home compostable trackpak sized to suit. Our labels aren't yet compostable unfortunately - so they need to be cut from the trackpak before composting it.
Only your products will be in your shipment. All other information is on the website and you are welcome to email us with questions and feedback. Your order will be confirmed by email and its shipping info will be notified (tracked in NZ but not in standard shipping for Australia).
Our supporting information is easily accessed online so please check it out - before and again after you buy if you need to.
Please message or email us with feedback or questions. All is welcomed.
Because I live in a small rural town, in the beautiful 'Riviera of the South' in New Zealand, it can take a little longer for shipping to get underway. I'll do my best but I can't guarantee arrival times. Over summer I'll be dispatching from Nelson, New Zealand. I use NZ Post services because they are 100% New Zealand owned, but I won't use their bags until they go home-compostable!
Australian cousins, sometimes your local AusPost likes to hold on to your parcel for no known reason. If 10 working days passes since your shipping notifcation, it pays to pop in or call and ask them if they have it. It's fair to say that the NZPost/AusPost Combo is no Speedy Gonzales, so I ask for your understanding upfront.
Over the busy season of Christmas, things will only get slower so please, please sort your Christmas shopping in November. December will be a gamble for us all and I'm powerless to guarantee anything!
Thank you for using bars and ordrering Block Docks to store them. I'd love to see your review on our website and a pic of your Block Dock on location. Please send one here when you're ready.